Help & support

At PrintStore EGM we are here to help you carry out your projects. If you have any questions contact our store in the contact section, or send us an email with your concern to printstore@egm.com

A continuación, te respondeHere are some frequently asked questions:

WHAT ARE THE SHIPPING COSTS?

The shipping costs of the order will be borne by the CUSTOMER and are included in the total price indicated by LABORATORIS COLOR EGM, S. A.

Prices for shipments within the Iberian peninsula

Urgent home delivery – 12€
Standard home delivery – 6€

WHAT ARE THE DELIVERY TIMES?

Delivery time is the sum of production time plus shipping time. If you want to pick it up in the store, you can check the exact date on which we will have your product by telephone.

PRODUCTION TIME
It depends on the product chosen. You will know this in the Additional Informantion of each product, which is at the bottom of these.

SHIPPING TIME
Urgent home delivery – 1 business day (from Monday to Friday)
Standard home delivery – 3 business days (from Monday to Friday)

HOW ARE PROJECTS SAVED?

LABORATORIS COLOR EGM, S. A. will keep blocked the completed and processed projects of its customers, only for the purpose of meeting possible responsibilities arising from the provision of its services.